Charlene is in the first floor of the Cecil's office. She'll ask you to keep an eye out for her brother, Tom.
Loot the corpse in the cave with the Arhu Sparkmaster boss fight. You'll find a note from Charlene on it, marking the corpse as Tom's.
Return to Charlene:
- Tell Charlene that Tom is dead for +1 Blunt Trait.
- Lie and say Tom is doing fine for +1 Considerate Trait.